Buyer Terms and Conditions
Buyer Terms and Conditions: Please read and be sure you understand and agree to our terms of use below in advance of any purchase and use toward our TYPO3 products. Upon proceeding to download and purchase any materials or products available on T3Planet.com indicates that you have fully understood and hereby agree to be bound by these terms and conditions accordingly.
License
License Key & Automatic Updates
Every customer who purchases T3Planet product is provided with a license key that is required to unlock benefits such as one click installation from our dedicated license management module, automatic updates, support from our developers and extra benefits for the product offered. This license key you get upon purchase will help you to activate the type of license you purchased. You are free to use it on your own website validated for particular domain. Also we will allow access of dev server domain, staging server domain etc, you need to connect with our support team for the same. You can also use it on websites of your customers if the website is made by you. However sharing the license key with any third party is not allowed. To activate the purchased theme/extension one must have to use dedicated license management module in order to avail best support, services from T3Planet and cooperate to avoid piracy breach and meet authentication goals.
Licenses are valid for one year from the date of purchase. A valid and active license key is required in order to get updates and support for purchased templates and extensions. Each TYPO3 product listed in T3Planet will grant you possible types of options in order for you use any of the TYPO3 products that are sold through this website.
Single-Domain License
You may be granted a One Time Usage License in case of purchasing a website template or extension. It enables you to use each individual product on a single domain only, belonging to either you or your client. You have to purchase the same template or extension again if you to use the same design in connection with another or other projects
TYPO3 Template Single Domain License allows you to use particular bought template in only One-domain eg., example1.com (of course, you can use the template in sub-domains eg., my.example1.com, my2.example2.com)
3-Domain License
3 Domain License enables you to use the purchased extension/template at 3 individual domains, belonging to either you or your client.
5-Domain License
On purchasing product with 5 Domain License, our system allows you to use the purchased extension/template at 5 different domains, belonging to either you or your client.
15-Domain License
15 Domain License enables you to use the purchased extension/template at 15 individual domains, belonging to either you or your client.
Product Subscription Model
We've bifurcated it into Annual and Lifetime model.
Annual subscription model:
By opting for an annual license, you are entitled to 1 year of updates and support for the product. Rest assured, the licensed product remains valid and usable for a lifetime without the need for any additional recurring payments. After 1 year you can still use the product but will not be eligible for free product updates and support.
Lifetime subscription model:
When opting for the lifetime license, you agree to receive free updates and support for an indefinite period. The product purchased under this license requires a one-time payment and does not involve any recurring subscription fees.
Important Notice for our existing customers who buy before 1st Oct 2021
- Who already opted for extended support and 3 major version updates will be served lifetime updates and support.
- As a token of gratitude for customers without any additional purchase would also be provided 1 year of support and product updates until 1st Oct 2022.
- On the introduction of a dedicated license system and subscription model at T3Planet for better support and updates, the customers who purchased Multisite license will be now liable to register and use 10 domains with an Annual subscription type.
Each individual product purchased from T3Planet includes free updates to customers for 1 year from the date of purchase. We do not guarantee that product updates will always be made and forever, but T3Planet does its best to improve each product over time and make sure they will work with the latest version of TYPO3.
Email Communication
T3Planet may send you occasional emails to share some recent updates about our company and products. They’ll often contain information about recent updates, templates, freebies, promotions and more. You can opt out of our email newsletters anytime.
Copyright
Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without permission of T3Planet.
T3Planet is the copyright holder of all software sold on this site. The copying, redistribution, use or publication by you of any products without T3Planet's permission, is strictly prohibited. You are not allowed to use any part of our code in whole or part of any other software or product or website.
Modifications
You are authorized to make necessary modifications to our products to fit your purposes in accordance with the type of license you acquire.
Guarantee/Warranty
T3Planet resources are provided as “it is” and are NOT implied by any mean that they will be compatible with all available TYPO3 versions or any kind of other 3rd party components.
Supporting towards 3rd party extensions is not guaranteed for compatibility.
Refunds Request!
If you believe that buying a product was not the right decision and you think that the product you have purchased is not the most suitable for your needs, we want to make things right. Within 15 days of purchase, T3Planet will reimburse on request.
Refund requests are to be sent via ticket to our Support help desk. In order to receive a quick answer, please let us know that you would like a refund, with a clear explanation of why you are not happy. We love to know where things went wrong or how we can improve our work.
We stand behind our products and will assist you in solving any problem you may have, but we also expect you to adequately understand what you are purchasing and why.
We will process your refund as soon as we’re able to. Before a refund will be granted, you must allow us to try and help solve any problem you have by opening a support ticket. If we are unable to resolve the issue for you, we will provide a refund.
A license must be deactivated on the customer’s website before the refund is made.
Refunds may only be issued within 15 days of the purchase date. No refunds would be provided after 15 days of your date of purchase. Refunds will not be granted if you simply decide not to use the product or if the product was purchased for evaluation purposes. If you only wish to try it out for evaluation, please use the product demo. For TYPO3 – some of our TYPO3 products have a free edition available which you can download and install on your site. Refunds will not be granted in the case of coding conflicts that are related to any other products that are installed on your site. If you're liable for refund, the refund amount that you'd receive excludes all the transaction and currency exchange charges.
No refunds are provided for client
- They don’t want it after they’ve downloaded it
- The item did not meet their expectations.
- They simply change their mind
- They bought an item by mistake
- They do not have sufficient expertise to use the item
- They ask for goodwill
Support Hours
Our general support hours are Monday to Friday, from 09:00 AM to 07:00 PM (IST). During this time, we can generally provide feedback on any support queries within 12 – 24 hours, whilst we will also commit to answer any queries outside of these hours within 48 hours.
Limitation Of Liability
We and any Affiliated Party shall not be liable for any loss, injury, claim, liability, or damage of any kind resulting in any way from
- Any errors from the Site or any services or products obtainable therefrom
- The unavailability or interruption of the Site or any features thereof
- Your use of the Site
- The content contained on the Site
- Any delay or failure in performance beyond the control of a Covered Party
Payments
You represent and warrant that if you are purchasing something from T3Planet then
- Any credit information you supply is true and complete,
- Charges incurred by you will be honored by your credit card company, and
- Your use of the Site
- You will pay the charges incurred by you at the posted prices, including any applicable taxes.
Notification of Changes
T3Planet reserves the right to change Buyer Terms and Conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. Changes to our Buyer Terms and Conditions will be updated and published at this page.
Affiliate Program Policy
The T3Planet Affiliate Program is designed to provide an opportunity for individuals and businesses to earn a commission by promoting our products and services. As an affiliate, you will receive a unique referral link that you can use to drive traffic to our website. When someone makes a purchase using your referral link, you will earn a commission on the sale.
Program Guidelines:
Eligibility:
To be eligible for the T3Planet Affiliate Program, you must be 18 years of age or older and have a valid email address.
Promoting T3Planet:
As an affiliate, you are responsible for promoting T3Planet in a positive and ethical manner. You may not engage in any activities that could damage our reputation, such as spamming or using deceptive marketing practices.
Commission Rates:
The commission rate for our affiliate program depends on the total purchase amount (excluding taxes and other fees).
20% Payouts - You are bound to receive a minimum 20% on total purchase.
25% Payouts - Upon reaching 4000 Euro in revenue per year you may receive 25%.
35% Payouts - Upon reaching 8000 EUR in revenue per year.
Payment:
Commissions will be paid on a monthly basis via PayPal. You must have a PayPal account to receive payments.
Prohibited Activities:
- You may not engage in any of the following activities:
- Using your referral link to make purchases for yourself
- Offering incentives to people to use your referral link
- Misrepresenting T3Planet or our products and services
- Using spam or unsolicited email to promote T3Planet
- Using your referral link on coupon or deal sites
- Creating fake accounts to make purchases using your referral link
Termination:
We reserve the right to terminate your participation in the T3Planet Affiliate Program at any time if you violate any of the program guidelines or engage in any activities that could harm our brand.
Modification:
We reserve the right to modify the terms of the T3Planet Affiliate Program at any time without prior notice. Any changes will be communicated to you via email.
By participating in the T3Planet Affiliate Program, you agree to these program guidelines. We look forward to working with you!
